Kev Pabcuam Hluav Taws Xob FAQs

Qhov Kev Pabcuam Hluav Taws Xob Hluav Taws Xob (EAPR) qhov kev pab cuam muab peb cov neeg tau txais txiaj ntsig cov nyiaj tau los txo nqi ntawm lawv cov nqi hluav taws xob txhua hli.

Hais txog qhov program

Federal Poverty Level (FPL) yog dab tsi?
Tsoom Fwv Teb Chaws Qib Kev Txom Nyem (FPL) yog ib qho kev ntsuas ntawm cov nyiaj tau los uas muab txhua xyoo los ntawm Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv thiab Tib Neeg. Tsoom fwv qib kev txom nyem yog siv los txiav txim koj qhov kev tsim nyog rau qee yam kev pab cuam thiab cov txiaj ntsig. Cov lus qhia raug muab tawm txhua xyoo hauv Tsoom Fwv Teb Chaws Sau Npe los ntawm Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv thiab Tib Neeg.

Kuv yuav tau txais tus nqi luv nqi ntev npaum li cas?
Peb feem ntau hais kom cov neeg siv khoom rov thov dua txhua 1-2 xyoo. Thaum nws yog lub sijhawm rov thov dua, peb yuav xa koj daim ntawv thov rov ua dua tshiab los ntawm kev xa ntawv lossis email. Kev rov ua dua tshiab yuav xav tau cov ntawv luam tam sim no ntawm cov nyiaj tau los / cov peev txheej ntawm cov nyiaj / cov ntaub ntawv txiaj ntsig.

Kuv yuav ua li cas yog tias kuv tsis tsim nyog rau qhov luv nqi ntxiv lawm?
Yog tias koj cov nyiaj tau los / cov peev txheej ntawm cov nyiaj lossis cov xwm txheej hloov pauv, thiab koj tsis tsim nyog, thov ceeb toom rau peb hauv kev xa ntawv lossis hu rau peb ntawm 1-888-742-7683 txhawm rau hloov kho koj tus lej nyiaj.

EAPR Rate Stabilization Fund yog dab tsi?
Pib Lub Ib Hlis Ntuj Tim 2024, EAPR Rate Stabilization Fund yuav muaj rau txhua tus neeg siv khoom uas nws cov nyiaj tau los poob rau hauv 0-50% Tsoom Fwv Teb Chaws Kev Txom Nyem. Qhov EAPR Rate Stabilization Fund tshiab no yuav muab tso ua ke nrog koj qhov luv nqi EAPR tam sim no thiab yuav raug hloov kho txhua xyoo.

txheej txheem thov

Cov nyiaj tau los txhua hli xam li cas?
  • Lub sij hawm them nyiaj txhua lub limtiam – qhov nruab nrab them tag nrho muab faib ua 52 lub sijhawm them nyiaj hauv xyoo muab faib los ntawm 12
  • Lub sij hawm them ob lub lis piam – qhov nruab nrab them tag nrho muab faib ua 26 lub sij hawm them nyiaj hauv lub xyoo muab faib los ntawm 12
  • Lub sij hawm them ib nrab hli – (1st-15th thiab 16th-end ntawm lub hli) nruab nrab cov nyiaj them tag nrho muab faib ua 24 lub sijhawm them nyiaj hauv xyoo muab faib los ntawm 12

Yuav ua li cas tam sim no kuv cov ntaub ntawv tau txais nyiaj tau los yuav tsum yog? 
Cov ntaub ntawv yuav tsum yog tsawg kawg yog ob lub hlis sib law liag hauv 90 hnub dhau los. Cov ntaub ntawv dhau los yuav tsis raug lees txais. Cov ntaub ntawv sau se xyoo dhau los raug lees txais rau Schedule C, E, & S.

Kuv puas yuav tsum thov tag nrho cov neeg laus thiab menyuam yaus nyob hauv kuv tsev? 
Yog lawm, leej twg nyob hauv koj lub tsev mus tas li, uas suav nrog cov phooj ywg hauv tsev, cov neeg nyob sab nraud, tsev neeg ntau tiam neeg, thiab lwm yam.

Kuv yuav ua li cas yog tias kuv tsis tsim nyog tau txais qhov luv nqi ntxiv lawm? 
Yog tias koj qhov xwm txheej hloov lossis koj tsis tsim nyog ntxiv lawm, thov xa email tuaj rau peb ntawm My Account SMUD portal lossis hu rau peb ntawm 1-888-742-SMUD (7683) txhawm rau hloov kho koj tus account.

Kuv tuaj yeem tau txais daim ntawv txiaj ntsig / khoom plig nyob qhov twg?
Feem ntau lub koom haum / cov kev pab cuam muaj lub vev xaib rau koj los txheeb xyuas thiab luam tawm cov ntaub ntawv.

Puas yog daim ntawv thov tuaj ua ntau hom lus?
Yog lawm, daim ntawv thov muaj nyob rau hauv cov lus hauv qab no:

Kuv puas tuaj yeem thov EAPR online?

Yog lawm. Koj tuaj yeem tshawb xyuas koj qhov kev tsim nyog, thov online thiab xa koj cov nyiaj tau los / cov ntaub ntawv nyiaj txiag nrog koj daim ntawv thov. Thaum peb tau txais koj daim ntawv thov hauv peb qhov system, koj yuav tau txais cov ntaub ntawv ntxiv txog qhov xwm txheej ntawm koj daim ntawv thov.

Nws yuav siv sijhawm ntev npaum li cas rau kuv daim ntawv thov ua tiav?
Cov ntawv thov online feem ntau ua tiav hauv 1 lub lim tiam ntawm kev xa. Cov xwm txheej ntawm koj daim ntawv thov yuav raug tso tawm nyob rau hauv koj SMUD Kuv Tus Account online nyob rau hauv Cov Kev Pabcuam Nyiaj Txiag. Koj tseem yuav tau txais email ceeb toom.

Daim ntawv thov tau txais los ntawm kev xa ntawv feem ntau ua tiav hauv 2-4 lub lis piam tom qab tau txais. Ib tsab ntawv yuav raug xa tuaj rau koj nrog cov xwm txheej ntawm koj daim ntawv thov.

Thaum koj tau cuv npe lawm, EAPR luv nqi yuav raug muab tso tawm ua ib kab ntawm koj daim nqi txhua hli.

Kuv cov ntaub ntawv nyiaj tau los puas yuav xa rov qab rau kuv?

Cov ntaub ntawv yuav tsis xa rov qab rau koj. Yog tias xa koj daim ntawv thov, thov xa cov ntawv luam ntawm cov nyiaj tau los / cov peev txheej ntawm cov nyiaj / cov ntaub ntawv txiaj ntsig nrog koj daim ntawv thov.

Lwm cov kev pabcuam twg kuv tuaj yeem tsim nyog rau?

  • Kev txo nqi khoom siv kho mob: Koj tuaj yeem tsim nyog tau txais luv nqi yog tias koj muaj nqi hluav taws xob ntau dua vim cov khoom siv kho mob.
  • Energy Saver Bundles: SMUD Energy Specialist muab cov neeg siv khoom tsim nyog nrog kev ntsuas hluav taws xob hauv tsev los pab txo qis kev siv hluav taws xob thiab txuag nyiaj.