Information Technology

Cybersecurity

Cybersecurity protects both SMUD and the electric grid from possible cyberattacks and intrusions. 

Antiwon Jacobs, Director
1-916-732-5169 | Antiwon.Jacobs@smud.org

Customer & Grid Operations Technology Center

Customer and Grid Operations Technology Center is responsible for the development, oversight and implementation of Customer and Grid technology programs, projects, and solutions while ensuring the delivery of safe and reliable power. The team is focused on technology solutions to support the transformation of the distribution grid, which provide the building blocks necessary to accomplish SMUD’s 2030 Zero Carbon Plan.  

Amber Connors, Director
1-916-732-6162 | Amber.Connors@smud.org

Enterprise Systems, Strategy & Governance

Enterprise Systems, Strategy & Governance provides architecture, analysis, design, configuration, development, platform administration, application security, enterprise content management and ongoing support for SMUD’s core business platforms. In addition, the team provides oversight and governance for IT’s agile practice, project management office, strategic planning, and relationship building services. Together, these teams enable feature-rich, reliable technology solutions for SMUD employees and customers, in alignment with SMUD’s Enterprise Strategy and 2030 Zero Carbon Plan.

Yuva Raju Palaniappan, Director
1-916-732-6601 | YuvaRaju.Palaniappan@smud.org

Infrastructure & Platform Services

IT Infrastructure Platform Services provides reliable, highly available technology infrastructure, services, and solutions. This empowers our customers, employees, and vendors to effectively and securely work towards SMUD's enterprise 2030 Zero Carbon Plan.  

Steve Kustin, Director
1-916-732-5936 | Steve.Kustin@smud.org

AI, Automation & Customer Self-Service Technologies

AI, Automation & Customer Self-Service Technologies leads the design, delivery and ongoing evolution of SMUD’s approach to Artificial Intelligence (AI)-enabled strategies, including data governance, analytics, Robotics Process Automation and test automation, enterprise document management, integration technologies and data science. The team is also responsible for the technical design, development, implementation, evaluation and modification of customer self-service technology programs, including integrated solutions to effectively deploy platforms including web, mobile, chat, text and other outbound communication channels. 

Oliver Daniels III, Director
1-916-732-5977 | Oliver.Daniels@smud.org