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A Place to Play
As part of its commitment to the community it serves, SMUD offers two popular recreational areas and a wilderness preserve. You'll find lots to do, whether you want to be active or just relax. More.
Contact SMUD
All phone numbers are the 916 area code unless otherwise noted.
Report a power outage or downed power lines
- 1-888-456-SMUD (7683)
Customer Service
For Residential Customers
1-888-742-SMUD (7683)
Hours: 7 a.m. - 7 p.m.
Monday - Friday
customerservices@smud.org
- TDD service 8 a.m. - 6 p.m.: 732-6630
- TDD after business hours: 732-5596
(Note: Requires use of an electronic text communication device for the hearing impaired) - Call before you dig (Underground Service Alert): 1-800-227-2600
For residential customer service in Spanish
1-866-651-4420
For Commercial Customers
Commercial Account Management Center
1-877-622-SMUD (7683)
Hours: 8 a.m. - 5 p.m.
Monday - Friday
Addresses
Headquarters building street address: 6201 S St., Sacramento 95817
Customer Service Center street address: 6301 S St., Sacramento 95817
Mailing address: P.O. Box 15830, Sacramento 95852-1830
Receiving: 1708 59th St., Sacramento 95817-1889
Administration
- Administrative offices: 452-3211
- Board of Directors: 732-6155; phone mail: 732-5350
- Careers: 732-6046
- Contracting opportunities: Information is on our SMUD Suppliers page
- Economic development: 1-877-768-3674; econdev@smud.org
- Electric vehicles: 732-5283
- Energy Assistance Program: 1-866-675-6624
Distribution services
- Design scheduling: 732-6855; e-mail scheduling
- Construction scheduling: 732-5892; e-mail scheduling
- Commercial service requirements: 732-5700
- Residential service requirements: 732-5700
Energy services
- Residential: 1-888-742-7683; eanswer@smud.org
- Commercial: 732-6609
- Energy & Technology Center: etcmail@smud.org; 732-6738
- Graffiti service: 732-6043
Recreation Areas
- Crystal Basin:1-530-644-2349
- Rancho Seco Park: 1-209-748.2318
Other programs and services
- Outages/downed lines: 1-888-456-SMUD(7683)
- EMF questions: 732-6009
- Low voltage/power surges: 732-6337
- Radio-TV interference: 732-6335
- Peak Corps: 1-888-742-7683: eanswer@smud.org
- Shade tree program: shadetree@smud.org.
- Solar/PV Pioneers: 732-5501, eanswer@smud.org
- Speakers bureau: 732-5104
- Tree trimming: 732-5854
- Utility theft hotline: 732-6594
- Weatherline: 646-2000
- Wood chips: 732-5854
- Claim Form: download the form for filing a claim against the Sacramento Municipal Utility District.
All other phone numbers: 452-3211
Comments and questions about SMUD's Web site can be directed to webstaff@smud.org.